Shipping policy
Shipping Policy
Thank you for shopping with us! We appreciate your support and are committed to getting your order to you as quickly and carefully as possible.
Processing Time
Orders are typically processed within 2–5 business days (excluding weekends and holidays). During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.
Shipping
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Shipping times vary depending on your location and the shipping method selected at checkout. While we strive to meet estimated delivery times, we cannot guarantee delivery dates, as carriers may experience delays beyond our control.
Multiple Items
If your order contains a combination of handmade products, print-on-demand items, or other specialty products, your items may arrive in separate packages. You will receive tracking information for each shipment, if applicable.
Incorrect Shipping Address
Please ensure your shipping address is correct before completing your purchase. We are unable to make changes once an order has been processed. Orders returned due to an incorrect or incomplete address may require additional shipping fees to be reshipped.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the delivery date (or expected delivery date). We will work with the shipping carrier to help resolve the issue as quickly as possible.
International Shipping
International shipping may be available for select products. Delivery times vary by destination, and customers are responsible for any applicable customs duties, taxes, or import fees required by their country.
Questions?
If you have any questions about your order or shipping, we're happy to help. Please contact us through our Contact page or by email, and we'll get back to you as soon as possible.
Thank you for supporting our small business and for choosing to Live with Intention. Nourish Your Mind, Body & Roots.